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I currently have premium membership, paid for monthly, but I would love to change my plan to yearly, how can i do so? there is no link on the payment page
I currently have premium membership, paid for monthly, but I would love to change my plan to yearly, how can i do so? there is no link on the payment page
WebCeph Manager
United States
Others
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WebCeph Manager
Dear Doctor, Thank you for your message and for using WEBCEPH. If you would like to change your subscription from monthly to yearly, we kindly ask that you first cancel your current monthly subscription. Once your membership changes to the Free Plan at the end of the current billing cycle, you will then be able to start a new subscription with the yearly payment option. We sincerely apologize for the inconvenience and appreciate your understanding. Should you need any assistance during this process, please do not hesitate to contact us. Best regards, WEBCEPH Team
drpankaj.sadarangani
India
General dentist
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drpankaj.sadarangani
Is it possible to transfer patient data from one web ceph account to another web ceph account
WebCeph Manager
United States
Others
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WebCeph Manager
Dear Doctor, Thank you very much for your inquiry. To prevent misuse of user accounts and protect patient data from unauthorized transfers, WebCeph does not offer features for bulk download, backup, or data transfer between accounts. However, it is possible to update the login email address associated with your current account. If you would like to proceed with an email change, please contact us at our admin email address: admin@assemblecircle.com. Thank you for your understanding and support. Sincerely, WEBCEPH Team